We require at least 2-3 days advances notice because we bake to- order. During the holiday seasons, we require a longer notice so please call the bakery directly to inquire regarding that information. All orders are not guaranteed.
It is your responsibility to pick up your order on the date requested during our business hours. Orders placed for pick up will require a credit card to hold the order until the request pick up date. You agree that Kapuakea Products may charge the total purchase price to your credit card if your order is not canceled 2 days prior to the requested pick up date or not picked up on the date requested and that amount is NON REFUNDABLE. You furthermore agree that Kapuakea Products may dispose of your order with no liability to us in the event that you fail to pick up your order on the date requested.
Orders placed for delivery will require a credit card at the time of ordering and the purchase price will be charged to the given credit card at the end of our business day.
It is extremely important for us to provide you with the best possible delivery experience. We take great pains to carefully package our products and ensure that our freshly baked, no preservative goodies arrive safely into your hands! We offer delivery, via a courier service for the island of Oahu only. Delivery costs vary depending on the address and zip code. Please call (808) 596-7855 for a delivery price quote.
* Additional fees may apply.
Information Gathering and Use
Kapuakea Products collects personally identifiable information at several different points on its web site. We will not share your personal identifiable information with third parties except: (i) as necessary to process your orders and to operate our web site; (ii) as required by law, to protect our rights, or to comply with judicial proceedings, court orders, or legal process; and, (iii) in the event of a business transition, such as a merger, acquisition of Kapuakea Products by another company, or a sale of all or a portion of Kapuakea Products’ assets. We may store information provided by you via our web site for our business marketing purposes. If you would like to know if we currently have any personal information about you and what that information consists of, you can submit a written request with proof of your identity to the following address: 439 Kamani Street, Honolulu, Hawaii 96813. Upon proof of your identity, we will provide this information without charge and give you the opportunity to challenge its accuracy or completeness.
Visitors to our website are asked to setup an account. To setup an account, you are asked to provide your name and email address. By setting up an account with us, you authorize our personnel to send to you promotional materials relating to Kapuakea Products.
If you choose to place an order on our web site, you must provide your contact information (such as your name, email, shipping address, billing address, and telephone number. We will use this information solely for purposes of processing your order. We may use this information to contact you regarding your order.
Note that our website is not intended to be used by children or to collect information from children.
Opt In/Opt Out
If you setup an account with us and you no longer wish to receive emails from us, you may send an email requesting to be removed from our mailing list.
Non-Personally Identifiable Information
Our web site automatically collects certain non-personally identifiable information of each visitor and stores the information. This information includes your Internet protocol address, browser type, Internet service provider, referring/exit pages, operating system, and date/time stamp. This information is collected solely for our company’s marketing and research purposes, and for the technical administration of our website. Your address will not be linked to your personal data unless necessary to verify the information you input to our web site or as otherwise required by law, to protect our rights, or to comply with judicial proceedings, court orders, or legal process.
Kapuakea Products uses third-party services to provide secure, encrypted connections for processing credit card orders. However, no information transmitted over the Internet or electronically stored is 100 percent secure and we do not guaranty the security of the information that you input. Kapuakea Products shall not be liable for any unauthorized access to or alteration of your information sent or received, or not sent or received, through the Kapuakea Products web site.